Cancellation policy and cancellation form for consumers
“Consumer” within the meaning of this cancellation policy is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.
Right of withdrawal
You have the right to cancel this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.
To exercise your right of withdrawal, you must inform us (art.jens-noack.com, e-mail address: shop@jens-noack.com, telephone number: 07045 32837) by means of a clear declaration (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form, which is not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocation
If you revoke this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.
We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You bear the direct costs of returning the goods.
The direct cost of returning the goods, which due to their nature cannot be returned normally by mail, is estimated at a maximum of approximately 99.95 EUR for shipments from Europe and 149,95 from other locations.
You only have to pay for any loss of value of the goods if this loss of value is due to the handling of the goods which is not necessary for the inspection of the condition, properties and functioning of the goods.
Exclusion or premature expiration of the right of withdrawal
Sample cancellation form
(If you want to cancel the contract, please fill out and return this form).
To
abstract-oilpaintings.com, E-mail-address: shop@abstract-oilpaintings.com
I/we (*) hereby revoke the contract concluded by me/us (*) concerning the
Purchase of the following goods (*)/provision of the following service (*)
______________________________________________________
______________________________________________________
Ordered at (*) ____________ / recieved on (*)_________________
_______________________________________________________
Name of the consumer(s)
_______________________________________________________
Address of the consumer(s)
_______________________________________________________
Signature of the consumer(s) (only in case of notification on paper)
_________________________
Date
(*) Delete as applicable
Instructions for the return of goods
- The following modalities mentioned in this section, are not a prerequisite for the effective exercise of the right of withdrawal.
- Please avoid damage or contamination of the goods.
- If possible, please return the goods to us in the original packaging and outer packaging with all accessories and packaging components. If the original packaging or the outer packaging is no longer in your possession, other suitable packaging should be used to ensure adequate protection against transport damage and to avoid any claims for damages due to defective packaging.